Frequently asked Questions
Please find below frequently asked questions, if you can't find an answer to your question, please feel free to mail us to
support@telekommunisten.net we are more then happy to help you.
Thank you
General
What is Dialstation?
Dialstation is a phone service, which is a cheap way to make international phone call with your mobile.
Why should I use Dialstation?
One important reason is that, using Dialstation allows you to save up to 95% of your phone costs.
What do i have to do to use Dialstation?
Please go to Home and fill out the form with your telephone number and further down with the destination number and the name of the destination (i.e. Mom), click on the go button below and you will be leaded through the sign up process. At the end we will give you a local number, calling that number connects you with the destination number. You should save the number in your telephone. You will also see which calling mode applies and how much the call will be.
I would like to call a number just once, is there also a possibility?
Not yet, but you will be able to trigger phones calls via SMS shortly.
Payments
At the moment there are only 3 payment possibilities.
Call modes
What is Callback and when does Callback apply?
Callback applies only if you use Dialstation from outside of Germany.
When you call the PDN it will hang up on you, the system will recognize you number, call you back and connect you instantly to your destination.
How works Calldirect and when does it apply?
Calldirect applies if you use Dialstation in Germany.
When you call your PDN you get directly connected to the destination number. It sometimes takes a moment and you do not hear always a ring tone.
Web Calls
Dialstation gives you also the possibility to trigger calls via the kompanel.
Comfortable calling
What is a PDN?
A PDN is a local phone number, which you can save in your telephone, calling that number connects you directly to your destination number.
How can i get a PDN?
Your first PDN you will get automaticly when you sign up for Dialstation, the PDN connects you to the number you have put in the form on our website. Once you signed up you can get a PDN by going to the start process only that you not get signed up, you'll get a PDN. Another way to set up a PDN is in the kompanel when you click on Contacts.
